Important Booking Information
♥ Our rates are charged in EURO per apartment per night. Number of guests depends on the apartment.
♥ Additional beds available at an extra charge.
♥ Local tax of EURO 3,50 per person per day charged separately. (except all children under the age of 15)
Final Cleaning Charge
Offering our guests a sparkling clean apartment upon arrival is one of our most important endeavours, that is why we charge a final cleaning charge of between EUR 50.- to EUR 75.- per apartment (depending on size).
Pets
Unfortunately, pets are not allowed in our accommodation.
Payment Options
♥ Please pay the entire bill in cash during your stay.
♥ We don't accept any credit cards.
♥ Payments are only accepted in EURO currency.
♥ The down payment for the booking is to be transferred into our bank account to secure the reservation. (Bank details forwarded with the offer/reservation.)
♥ Other payment options only upon request.
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Cancellation conditions
Our cancellation conditions are valid according to the general terms and conditions of the Austrian Hotel Industry.
♥ Cancellation free of charge up to 3 months before arrival.
♥ From 3 months to 1 month before arrival you will be charged 40 % of the travel price.
♥ From 1 month to 1 week before arrival, the cancellation fee is 70 % of the travel price.
♥ In the event of cancellation within the last week before arrival, we will charge you 90 % of the tour price.
♥ In case of early departure, 100 % will be charged.
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Travel Insurance
Even if you are already looking forward to your holiday with us, unfortunately something unforeseen can always come up.
In order to save you unnecessary costs in the event of cancellation, we recommend that you take out the ♥ Hotelstorno Puls
or the comprehensive ♥ Hotelstorno Premium insurance.
♥ All-round protection in the event of travel cancellation & interruption.
♥ Take out quickly & easily online today via the link below
Guests Moahof - Booking Link Hotel Cancellation Insurance
Guests Moahof Zuhaus - Booking Link Hotel Cancellation Insurance
For further details and information on the insurance products, please see Europäische Reiseversicherung.
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Right of withdrawal
The right of withdrawal according to §18 para. 1 line 10 FAGG does not apply, instead the general terms and conditions of the Austrian Hotel Industry apply.